My Skating School — Special Figures SA
These Terms of Use ("Terms") govern your access to and use of the My Skating School platform ("the Platform"), operated by Special Figures SA ("we", "us", "the Organizer"), available at my.skatingschool.com.
By creating an account or using the Platform, you agree to these Terms and acknowledge that you have read our Privacy Policy.
To use the Platform, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Accounts for students under the age of eighteen must be created and managed by the student's parent or guardian. The parent or guardian is responsible for all actions taken through the account, including registrations, cancellations, and any resulting charges.
You agree to provide accurate and up-to-date information in your profile, and to update it promptly if it changes.
We reserve the right to suspend or delete accounts at our discretion, including but not limited to accounts that are inactive, associated with students who are no longer training with the School, or used in breach of these Terms.
The Platform is provided to support the activities of the Skating School of Switzerland. It allows students and their families to view training schedules, manage registrations, update their profile, upload music files, and communicate with the School. Instructors use the Platform to view schedules and bookings, access student profiles, enter lesson and patch logs, and play music files.
You agree to use the Platform only for its intended purposes and not to misuse it, interfere with its functioning, or attempt to access information or accounts that are not yours.
Registrations for lessons and patches made through the Platform are binding. Cancellations must be made through the Platform in accordance with the applicable deadlines.
For patches, the applicable terms are the Patch Terms and Conditions, which are agreed to at the point of purchase. Ice rules are displayed on the Platform and at the facilities and must be observed at all times.
Lessons must be cancelled at least 96 hours before the scheduled start time. Late cancellations may be subject to a charge of CHF 30.
The Platform allows students and staff to upload music files for use in training. By uploading a music file, you confirm that you have the right to use it for training purposes. Music files are accessible only to the School's administrative and coaching staff for playback during training sessions.
The Organizer accepts no responsibility for the content of music files uploaded by users and does not verify the copyright status of uploaded files. The user is solely responsible for ensuring compliance with applicable copyright laws.
You may submit notes, messages, or other content through the Platform in connection with your bookings or training. You agree that any such content will be appropriate, relevant, and not offensive or harmful.
We reserve the right to remove any content that we consider inappropriate.
The Platform, including its design, software, and content (excluding user-uploaded files), is the property of Special Figures SA. You may not copy, modify, distribute, or reverse-engineer any part of the Platform.
We aim to keep the Platform available and functioning, but do not guarantee uninterrupted access. The Platform may be temporarily unavailable for maintenance or due to technical issues.
To the maximum extent permitted by applicable law, the Organizer shall not be liable for any loss or damage arising from the use of the Platform, including but not limited to loss of data, missed registrations, or scheduling errors. This limitation of liability does not apply to damage caused by gross negligence or intentional acts of the Organizer.
We may update these Terms from time to time. The current version is always available on the Platform. Continued use of the Platform after changes have been published constitutes acceptance of the revised Terms.
These Terms shall be governed by the substantive laws of Switzerland, without regard to the conflicts of laws principles thereof.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the ordinary courts of the Canton of Valais, Switzerland.
Last updated: 10 February 2026
Skating School of Switzerland — Special Figures SA
Special Figures SA ("we", "us", "the School") is committed to protecting the privacy of our students, their families, and anyone who interacts with us. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have.
This policy applies to all activities of the Skating School of Switzerland, including regular training, camps, choreography, competition coaching, and our online services.
The data controller is:
Special Figures SAFor any questions about data protection or to exercise your rights, please contact us at: [email protected]
We collect personal data for different purposes depending on your relationship with us. The categories of data we collect may include:
Identification and contact details — such as name, date of birth, gender, nationality, address, phone number, and email address.
Skating and training information — such as training background, competitive level, coaching details, skills, competition results, performance videos, and music files.
Health-related information — where voluntarily provided, such as medical conditions, injuries, or dietary requirements relevant to your participation in our activities.
Emergency contact details — name, relationship, phone number, and email address of a designated emergency contact.
Billing and payment information — necessary to invoice you and process payments.
We use this data to assess applications, organise and deliver training and other services, communicate with you about schedules and logistics, ensure the safety of participants, and fulfil our legal obligations.
Photographs and videos may be taken during our activities for promotional, educational, and archival purposes. These images may be published on our website, social media channels, affiliated social media channels, printed marketing materials, and other publications, or shared with sports governing bodies, national skating federations, media outlets, and partners of the School. For certain activities, such as camps, the use of images may be subject to a separate Photography Release.
If you have requested to receive information about our offerings, or if you are a current or former client, we may contact you by email about upcoming camps, programs, or other services. You may opt out at any time by contacting us.
Our websites use cookies only where necessary for their functioning. We do not use analytics tools or tracking technologies.
We process your personal data on the following bases:
Performance of a contract — when processing is necessary to deliver the services you have registered for, such as training, camps, and related logistics.
Consent — for marketing communications, the use of images under the Photography Release, and any other processing for which we specifically request your consent.
Legal obligations — where we are required to retain data under Swiss law, such as financial and accounting records.
Legitimate interests — for the internal administration of our activities, safety of participants, and communication with existing clients, where such interests are not overridden by your rights.
Your personal data may be accessed by employees of Special Figures SA who need it to carry out their role, such as coaches, administrative staff, and management.
We do not sell or share your personal data for commercial purposes.
In certain circumstances, we may share limited data with the following:
Sports governing bodies and institutions — the ISU, Swiss Ice Skating, national skating federations, regional skating associations, and the National Sports Database (BDNS), where required by their regulations or in connection with competition entries, development programmes, or subsidy applications.
Public authorities — the municipality of Champéry or other local authorities, where required for the administration of club memberships or subsidies.
Educational institutions — training schedules, competition dates, or other relevant information may be shared with a student's school where necessary to support the student's sporting and academic commitments.
Service providers — we use third-party tools to operate our services (see Section 5). These providers process data on our behalf and are bound by their own data protection obligations.
We use the following tools to operate our activities:
My Skating School (my.skatingschool.com) — our training management application, used to manage student profiles, registrations, lesson records, music files, and communications. Hosted by DigitalOcean in Frankfurt, Germany.
Google Workspace — used for email, document storage, and forms. Data is processed by Google under their data protection terms.
Slack — used for internal team communication.
CloudBeds — used for accommodation bookings and management.
Infoniqa One Start (Infoniqa Schweiz AG) — our accounting software, used for invoicing and financial records.
Aiving Jump Tracker — a wearable sensor system used to track and analyse on-ice jump performance. Data is processed by Aiving in accordance with their own data protection terms.
These providers may process data outside of Switzerland, but within the European Economic Area, which is recognised by Switzerland as providing adequate data protection. Where data may be transferred beyond the EEA, appropriate safeguards are in place through the providers' standard contractual clauses.
We retain personal data only as long as necessary for the purposes described in this policy.
Client data — retained for as long as reasonably necessary to deliver our services and inform you of future offerings, unless you opt out or request deletion.
Financial records — retained for a minimum of 10 years as required by the Swiss Code of Obligations.
Photography and video — retained indefinitely unless you request removal, in which case images will be removed from channels under our control within 30 days. Images already printed, distributed, or shared with third parties cannot be recalled, and may persist in third-party caches or archives beyond our control.
You may request deletion of your data at any time, subject to any legal retention obligations.
Under the Swiss Federal Act on Data Protection (FADP), you have the right to:
Access — request confirmation of whether we process your personal data and, if so, obtain a copy of it.
Rectification — request correction of inaccurate or incomplete data.
Deletion — request deletion of your personal data, subject to any legal retention obligations.
Data portability — request that your data be provided to you or another controller in a commonly used format.
Withdrawal of consent — where processing is based on consent, you may withdraw it at any time. This does not affect the lawfulness of processing carried out before the withdrawal.
Objection — object to processing based on legitimate interests.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
Many of our students are minors. Where the student is under eighteen years of age, personal data is collected and managed through the student's parent or guardian. Parents and guardians may exercise any of the rights described in Section 7 on behalf of their child.
We take particular care with children's data and do not use it for any purpose beyond what is described in this policy.
We may update this Privacy Policy from time to time. The current version is always available on this page. We encourage you to review it periodically.
Last updated: 6 February 2026
Skating School of Switzerland — Special Figures SA, Champéry
These general terms and conditions govern the use of patch sessions organized by Special Figures SA under the Skating School of Switzerland brand (hereinafter "the School"). Patches are ice training sessions that the School rents from the rink and makes available to skaters.
Members: Skaters enrolled at the Skating School of Switzerland and coached by the School's coaches.
Non-members: Skaters who are not students of the School but wish to use patch sessions, either independently or accompanied by their own coach.
Clubs: Skating clubs that book patch sessions for their groups, under specific conditions defined with the School.
Third-party coaches: Any coach not employed by the School who wishes to accompany their students during patch sessions.
Each patch session has its own characteristics (duration, required level, maximum number of participants, rate). This information is available upon request from the School.
Skaters must meet the level requirements of the chosen session to be authorized. The maximum number of skaters per session is defined according to its characteristics. If capacity is reached, a waiting list may be maintained.
Right of admission: The School reserves the right to refuse any registration or revoke access to patch sessions, without having to justify its decision.
For members: Registration according to the School's training program or upon request for additional sessions.
For non-members: Registration with the School with sufficient notice.
For third-party coaches: Mandatory registration with the School before the first session (see section 5).
Registration for a session implies acceptance of these general terms and conditions and the ice rules.
Palladium regulations: In addition to these terms, all participants must comply with the general regulations of the Palladium de Champéry. In case of conflict between the two sets of rules, the stricter rules apply.
Rates are available upon request from the School. Payment is made in advance.
Any payment delay results in immediate suspension of privileges until full settlement.
Members: Free cancellation up to 96 hours before the session. After this deadline, no refund.
Individual non-member skaters: Any booking made is considered final and non-refundable.
Clubs: In case of cancellation by a club, 50% of the total amount of booked sessions remains due.
Non-transferability: Bookings are nominal and non-transferable to another person or another session.
Cancellation by the School: In case of session cancellation by the School (technical problem, force majeure), a credit or full refund is granted.
Session modifications: The School reserves the right to cancel or modify sessions. Whenever possible, advance notice will be given to registered participants.
Any third-party coach wishing to teach during our patch sessions must:
Third-party coaches do not pay to access sessions but must register for each session. Registration implies acceptance of these general terms and conditions and the ice rules.
Number of students: The maximum number of students per third-party coach is defined according to each session's characteristics.
Solicitation prohibition: Third-party coaches may not in any way solicit, recruit, or offer lessons to the School's members or other non-members present on the ice. This rule also applies off the ice, within the rink premises.
Any violation of this policy results in immediate and permanent exclusion of the coach and their students from all sessions organized by the School.
Figure skating involves inherent risks. All participants acknowledge and accept these risks.
Participants use the ice at their own risk. Special Figures SA, its employees, and representatives disclaim all liability in case of accident, injury, or property damage occurring during patch sessions.
Each participant agrees to:
Third-party coaches are fully responsible for the safety and behavior of their students.
The School is committed to promoting a healthy, respectful, and safe sports environment, in accordance with Swiss Olympic's Charter of Ethics and the Statutes on Ethics in Swiss Sport.
All participants (skaters, coaches, parents, spectators) commit to respecting these ethical principles, including:
Reporting: Any violation of ethical principles or inappropriate behavior may be reported to Swiss Sport Integrity (www.sportintegrity.ch) or directly to the School.
The School reserves the right to exclude any participant who does not comply with these general terms and conditions or the ice rules.
Exclusion may be temporary or permanent depending on the severity of the violation. No refund will be granted in case of exclusion.
Violations that may result in immediate exclusion include, but are not limited to:
Modifications: The School reserves the right to modify these general terms and conditions at any time. Modifications will be published on the School's website and will take effect immediately upon publication.
Applicable law: These terms are governed by Swiss law. Any dispute shall be subject to the jurisdiction of the courts of the Canton of Valais.
Language: In case of discrepancy between the French and English versions of these terms, the French version shall prevail.
Special Figures SAContact: [email protected] or +41 24 552 10 77
Version: 14 November 2025
These rules apply to all skaters, coaches, and spectators during patch sessions organised by the Skating School of Switzerland (Special Figures SA, hereinafter "the School").
Program with music: Absolute priority. Clear the way. Signal if you need to stop.
Harness work: Technical priority
Music: Managed by School coaches according to teaching needs. Do not monopolize. Handle equipment with care.
Others: Share the ice with patience and respect
Changing rooms
Parents and guardians
A healthy, respectful, and safe environment, aligned with Olympic values (Excellence, Friendship, Respect) and Swiss Olympic ethical principles.
We expect:
Report to: School staff or Swiss Sport Integrity (www.sportintegrity.ch)
School staff have full authority.
Non-compliance: Warning, exclusion from the session, or future ban depending on severity. No refund in case of exclusion.
Version: 14 November 2025
The French version prevails.
For any questions: [email protected] or +41 24 552 10 77